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Please find our product list for ADSL2+ home connections.
Our Office packages will be anounced shortly.
Please note these are not yet avalible to order, expected release date is currently mid June.
ADSL2+ Runs at speeds upto 24Mbps Download and 1.4Mbps Upload* |
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| Home Packages Service description |
Monthly |
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ADSL2+ 3 (Data allowance of 3GB) |
£11.75 |
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ADSL2+ 10 (Data allowance of 10GB) |
£14.99 |
ADSL2+ 35 (Data allowance of 35GB) |
£19.99 |
ADSL2+ 80 (Data allowance of 80GB) |
£29.99 |
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ADSL2+ 120 (Data allowance of 120GB) |
£39.99 |
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ADSL2+ 160 (Data allowance of 160GB) |
£49.99 |
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ADSL2+ 200 (Data allowance of 200GB) |
£59.99 |
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ADSL2+ 250 (Data allowance of 250GB) |
£79.99 |
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Allowance Top Up Packages (There is no time expiry limit on these) |
One off cost per top up |
| 10GB Top up |
£5.00 |
25GB Top up |
£11.50 |
50GB Top up |
£22.00 |
100GB Top up |
£42.00 |
200GB Top up |
£80.00 |
500GB Top up |
£190.00 |
1TB (1000GB) Top up |
£360.00 |
| Miscellaneous Options |
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Enhanced Care |
£14.69 |
Migration Fee (From non LLU service) |
Free |
Activation fee (for new connections and migrations from LLU) |
£47.00 |
| Overuse charge |
FREE |
| Cease |
FREE |
| Modify |
FREE |
| ALL PRICES INCLUDING VAT |
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What will be the peak and off-peak hours?
Peak hours will run from 07:00hrs until 01:00hrs each day.
Off-peak hours will run from 01:00hrs until 07:00hrs each day and these are unlimited.
Bandwidth Top-up
While you will be able to choose from a range of allowance products, we are introducing a top-up facility that will allow you to buy additional bandwidth that lasts until it has been used up – irrespective of how long it takes you to use it.
There will be 7 bandwidth top-up options, ranging from 10GB up to 1TB (1000GB). These can only be added to a chosen monthly allowance product and you will be able to buy further top-ups at any time.
You will of course still be able to change your base plan if required.
Elevated Best Efforts
Customers who want to ensure a higher minimum connection speed, we will offer an ‘Elevated Best Efforts’ option that guarantees a minimum download speed of 3Mbps, depending on the achievable speed of the line. Standard Best Efforts will guarantee a minimum download speed of 2Mbps. This is similar to the difference between our current MAX and MAX Premium products.
Enhanced Care
Customers buying this option will benefit from shorter fix times in the event that their broadband connection is lost. Whereas Standard Care provides a fix time of 40 hours, Enhanced Care will ensure a fix time of just 20 hours with Openreach engineers available 24/7 (This is a monthly charge)
Overuse
Where a customer exceeds their monthly allowance and does not have an active bandwidth top-up (or has used it all), no charge will be made for bandwidth overuse. However, at the point their allowance is used up their connection will become rate limited until the start of their next billing period or until they top-up. We are planning to introduce an auto top-up option soon.
*ADSL2+ speeds will be dependent on length of line from BT Exchange to your connection point and also line conditions. ADSL MAX and ADSL2+ are rate adaptive services and both upload and download Speeds may vary.
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