Control Panel login
| Service | Description | Charge | VAT | Inc.VAT. |
|---|---|---|---|---|
| Phone line, New Installation | New phone line Installation without broadband | £65.00 | £13.00 | £78.00 |
| Phone line transfer | Transfer your current phone line to Vivaciti | FOC | FOC | FOC |
| Phone Line Rental | Residential phone line rental per month | £9.50 | £1.90 | £11.40 |
| Surfwise Variety | LLU ADSL2+ upto 24MB 100GB FUP | £16.50 | £3.30 | £19.80 |
| Surfwise Variety | Migration | £0.00 | £0.00 | £0.00 |
| Surfwise Variety | New Activation | £57.45 | £11.49 | £68.94 |
| Surfwise Complete | LLU ADSL2+ upto 24MB 100GB FUP Inc Phone | £22.00 | £4.40 | £26.40 |
| Surfwise Complete | Migrate in | £0.00 | £0.00 | £0.00 |
| Surfwise Complete | New Activation | £70.00 | £14.00 | £84.00 |
| Surfwise Complete | Cease | £44.99 | £9.00 | £53.99 |
| Surfwise Home 100 | Monthly Charge | £18.00 | £3.60 | £21.60 |
| Surfwise business 100 | Monthly Charge | £25.00 | £5.00 | £30.00 |
| Surfwise home + Bus | Migration charge | £0.00 | £0.00 | £0.00 |
| Surfwise home + Bus | New connection charge | £40.00 | £8.00 | £48.00 |
| Surfwise fileshare Add-on | Surfwise packages with no restrictions + Unlimited Data | £17.00 | £3.40 | £20.40 |
| LLU Unlimited | LLU ADSL2+ upto 24MB Unlimited (C&W) | £15.80 | £3.16 | £18.96 |
| LLU Unlimited Office | LLU ADSL2+ upto 24MB Unlimited (C&W) | £19.90 | £3.98 | £23.88 |
| LLU 75gb | LLU ADSL2+ upto 24MB Unlimited (Premium) | £20.99 | £4.20 | £25.19 |
| LLU Unlimited + 75GB | Migration charge | £40.00 | £8.00 | £48.00 |
| Premium Home | 50GB Data (75GB on 21CN) | £22.00 | £4.40 | £26.40 |
| Premium Office | 50GB Data (75GB on 21CN) | £35.00 | £7.00 | £42.00 |
| Premium home + Office | New line connection charge (Migrations are free) | £40.00 | £8.00 | £48.00 |
| Fibre To The Cabinet packages (FTTC) | Peak times Mon - Fri 8am - 11pm Unlimited off-peak | |||
| FTTC Residential | 100GB Peak Allowance 2MB Upload Speed | £30.00 | £6.00 | £36.00 |
| FTTC Business | 100GB Peak Allowance 10MB Upload Speed | £35.00 | £7.00 | £42.00 |
| FTTC Professional | 500GB Peak Allowance 10MB Upload Speed | £50.00 | £10.00 | £60.00 |
| FTTC Premium Unlimited | Unlimited usage 10MB Upload Speed | £125.00 | £25.00 | £150.00 | FTTC | Activation / Migration charge | £40.00 | £8.00 | £48.00 |
| Allowance packages | Peak times Home 8am - midnight Office 8am - 8pm | |||
| Family 1 | 1GB Peak Allowance | £12.13 | £2.43 | £14.56 |
| Family 3 | 3GB Peak Allowance | £13.87 | £2.77 | £16.64 |
| Family 30 | 30GB Peak Allowance | £16.48 | £3.30 | £19.78 |
| Family 60 | 60GB Peak Allowance | £25.17 | £5.03 | £30.20 |
| Family 90 | 90GB Peak Allowance | £33.87 | £6.77 | £40.64 |
| Family 120 | 120GB Peak Allowance | £42.52 | £8.50 | £51.02 |
| Office 15 | 15GB Peak Allowance | £19.75 | £3.93 | £23.70 |
| Office 45 | 45GB Peak Allowance | £25.75 | £5.15 | £30.90 |
| Office 90 | 90GB Peak Allowance | £36.75 | £7.35 | £44.10 |
| Office 135 | 135GB Peak Allowance | £46.75 | £9.35 | £56.10 |
| Office 180 | 180GB Peak Allowance | £56.75 | £11.35 | £68.10 |
| Home + Office Allowance | Migration fee | £0.00 | £0.00 | £0.00 |
| Home + Office Allowance | New Activation | £40.00 | £8.00 | £48.00 |
| Broadband Cease charge | Cease charge for all broadband unless priced separately | £24.74 | £4.95 | £29.70 |
| PSTN | Total Care | £8.00 | £1.60 | £9.60 |
| DLS | Enhanced care (not avail for LLU) | £10.00 | £2.00 | £12.00 |